October 31, 2020

Quality Street fans’ fury as tubs are missing popular chocolates due to factory crisis

Quality Street fans’ fury as tubs are missing popular chocolates due to factory crisis

QUALITY Street tubs are missing much-loved sweets after a factory crisis — leaving punters with a bitter taste.

Customers have been rummaging in vain for the hugely popular Chocolate Caramel Brownie.

Quality Street tubs are missing much-loved sweets after a factory crisis

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Quality Street tubs are missing much-loved sweets after a factory crisisCredit: Darren Fletcher – The Sun
Customers have been searching in vain for the hugely popular Chocolate Caramel Brownie

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Customers have been searching in vain for the hugely popular Chocolate Caramel Brownie

They have also complained that some varieties, including the Purple One, are in measly proportions compared to others.

The brownie replaced the Toffee Deluxe in the 12-strong selection last year – and soon hit the sweet spot with fans.

But dad Matthew Tindle asked of makers Nestle: “I’ve just emptied a box on the table for the kids to choose what they’d like. Where are the chocolate caramel brownies?! My eight-year-old son is devastated. Explain yourselves.”

Mental health nurse Summer Wight said her colleagues at Yorkshire Ambulance Service HQ were unhappy that several boxes purchased contained zero brownies.

Another customer counted the sweets in his 650g tub and found just four purple ones but eight orange cremes.

Mum Julia Macdonald added: “Please please don’t disappoint your chocoholic fans like this.”

Buyers have also complained that sweets like the Purple One are in measly proportions compared to others

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Buyers have also complained that sweets like the Purple One are in measly proportions compared to othersCredit: Alamy

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Nestle said it was unable to run all its lines this year due to Covid.

A spokeswoman apologised but said any missing varieties were replaced amid the “unprecedented conditions”.

She added: “There is no change to the overall weight of our tubs, tins and cartons.”

Quality Street axes Toffee Deluxe sweet AGAIN two years after bringing it back to make way for new chocolate

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