9PSB Bags Two Top Awards

9 Payment Service Bank (9PSB), Nigeria’s digital payment service
bank focused on financial inclusion has been named the Best New Payment Service Bank by UK-
based international publication, Global Brands Magazine in its 2022 edition of the Global Brand
Awards, an annual event, through which it recognizes and rewards companies and titans of the
industry for their exceptional performances.
According to the publication, the felicitation ceremony will hold at the Palm Jumeirah- Waldorf,
Dubai, on the 1st of December 2022. 9PSB clinched the award following a thorough evaluation
process based on the following parameters: customer service, satisfaction, digital innovation,
strategic relationships, and new business development.
Commending 9PSB on the award, Shiv Kumar, Chief Executive Officer, Global Brands Magazine,
remarked, “9PSB has a very strategic approach towards building and developing Nigeria as a
whole and this holistic approach along with providing seamless digital banking are just some of
the reasons why this brand has become so successful.’’
In her reaction, the Chief Executive Officer, 9PSB,  Branka Mracajac, reiterated the bank’s
commitment to partnerships that deepen Nigeria’s financial inclusion, stating, “I’m very proud
that we have a group of young Nigerians who are innovative and progressive enough to have
come up with ideas in collaboration with other FinTechs, to create the very first banking
platform that provides seamless payment services to both the financially excluded and
underserved, as well as to the already banked and technology savvy. At 9PSB our mandate is to
bring the two worlds together, and we are set on that mission: the mission to Bank9ja.”
Similarly, the bank has also been awarded, Africa’s Most Reliable Payment Service Bank of the
Year 2022 by the African Brands Congress at the 7th edition of its African Brand Leadership
Merit Awards, themed: Digital Technology; AI and IoT, A Catalyst for Brand Growth, which held
recently at the Sheraton Hotel, Ikeja.
The award is in recognition of the bank’s giant strides in closing the financial inclusion gap and
excellent service delivery, particularly to the unbanked and under-served population.
Presenting the award to 9PSB, Desmond Esorougwe, the convener, stated that, the award is
based on the bank’s impact in providing innovative service delivery using technologically driven
products and services, complemented with its wide agent banking network to serve particularly
the unbanked and the under-served population across all strata since it began operations in
Nigeria’s financial ecosystem.”

Receiving the award on behalf of the bank, Head Business Development and Strategy, 9PSB,
Martina Medac described the prestigious award as recognition of the values and services the
bank has been offering to Nigerians as well as meeting its mandate to drive inclusive financial
services and lifestyle improvement, especially among the segments of the population who lack
access.
On the bank’s approach to driving true financial inclusion, Medac noted that 9PSB provides
cost-effective simple solutions and tailored made products and services that speak to those
who do not have access to financial services.