Cisco ThousandEyes Takes Centre Stage at IT Horizons Business Roundtable

IT Horizons, a foremost indigenous IT solutions provider, in strategic partnership with Cisco, hosted a high-level business roundtable in Lagos, bringing together top CIOs, CTOs, and IT leaders from diverse industries. Themed “Redefining Customer Experience: A New Lens on the Digital Journey,” the exclusive session focused on the evolving role of technology in shaping digital experiences and driving enterprise transformation.

A key highlight of the event was Cisco ThousandEyes, a powerful digital monitoring platform that provides end-to-end visibility across cloud and internet ecosystems. The platform enables businesses to proactively monitor, troubleshoot, and optimize user experiences across their digital infrastructure—whether on-premises, in the cloud, or in hybrid environments.

Speaking at the event, Olusegun Enitan Dada, Managing Director/CEO of IT Horizons, emphasized the growing importance of customer-centric IT infrastructure, “In today’s digital economy, customer experience has become the ultimate differentiator. It’s no longer a support function—it’s the core of business value creation. With solutions like Cisco ThousandEyes, we empower our clients to see and understand their entire digital ecosystem in real time. This visibility enables smarter decisions, proactive resolutions, and ultimately, more satisfied customers.”

According to Chukwudi Theodore, Technical Consulting Engineer, Cisco, “ThousandEyes delivers unparalleled visibility across internet, cloud, and SaaS environments—empowering IT teams to detect, diagnose, and resolve issues before they impact users. With its advanced monitoring, automation, and analytics capabilities, organizations can shift from reactive troubleshooting to proactive experience management. Through our collaboration with IT Horizons, we’re enabling Nigerian enterprises to embrace secure, scalable, and intelligent technologies that accelerate innovation and build digital trust.”

According to Barry Awure, Technical Sales Manager at IT Horizons “Digital transformation isn’t just about adopting new technologies — it’s about enabling visibility, control, and agility at every touchpoint. Cisco ThousandEyes empowers our clients to proactively detect and resolve issues before they impact performance. This foresight ensures operational continuity, seamless user experiences, and positions businesses to stay ahead in today’s complex digital terrain.”