Ogun Motorist Commends TRACE Leadership for Prompt Intervention, Calls for Sustained Professionalism

A motorist, Mr. Tony Dansu, has commended the leadership of the Ogun State Traffic Compliance and Enforcement Corps (TRACE) for its prompt intervention in resolving a complaint arising from an incident involving the agency’s Agbara Divisional Command.

Dansu expressed his appreciation following what he described as a timely, professional and transparent response by the agency’s top officials, noting that their intervention demonstrated TRACE’s commitment to fairness, accountability and responsive public service.

The motorist specifically applauded the Commander General and Chief Executive Officer of TRACE, Commander Omonayajo Elias Adedayo, and the Commander of the Ogun West Zone, Commander Adekunle Ajibade, for personally contacting him and addressing his concerns after he lodged a complaint over an incident that occurred on October 7, 2026.

According to Dansu, the prompt attention given to his complaint by the senior officers reflected a leadership approach that prioritises public confidence, responsible conduct and the amicable resolution of disputes involving members of the public.

He said the intervention provided an opportunity for his concerns to be heard and addressed, describing the response as a positive demonstration of the agency’s willingness to engage constructively with citizens.

Dansu noted that the personal involvement of the TRACE leadership was particularly encouraging, adding that effective complaint-handling mechanisms were essential to strengthening public trust in traffic enforcement agencies.

He also commended the Commander of the Agbara Division, Commander Onasoga Adekunmbi, for his professional and cordial disposition throughout the process.

According to him, the divisional commander’s conduct contributed to the smooth handling of the matter and helped facilitate an amicable resolution.

The motorist further disclosed that his Toyota Corolla, with registration number FKJ 97 FA, was eventually released to him without any payment or financial demand.

He described the development as a satisfactory outcome, expressing appreciation to the officers involved for ensuring that the matter was resolved without further complications.

Dansu said the experience had strengthened his confidence in TRACE’s leadership and its commitment to promoting responsible traffic enforcement, transparency and positive relations with members of the public.

He stressed that prompt responses to complaints were important in ensuring that citizens felt heard and respected when interacting with public institutions.

The motorist added that the conduct demonstrated by the TRACE leadership in his case offered an encouraging example of how public agencies could address grievances through dialogue, professionalism and a commitment to fair treatment.

He therefore thanked Commander Adedayo, Commander Ajibade and Commander Adekunmbi for their respective roles in resolving the matter, describing their intervention as an example of responsive leadership and effective public service.

Dansu expressed the hope that the same standard of professionalism, accountability and openness would continue to guide TRACE’s operations across Ogun State.

He also called for sustained engagement between the agency and members of the public, noting that courteous conduct, timely complaint resolution and transparent enforcement practices could help strengthen cooperation between traffic officers and motorists.

The development highlights the importance of accessible complaint channels and responsive leadership in public institutions, particularly agencies whose daily responsibilities bring them into frequent contact with citizens.

For Dansu, the outcome of the October 7 incident was not only about the return of his vehicle but also about the importance of being heard and having a complaint addressed through what he described as a fair and professional process.