Glo deepens nationwide network upgrade for enhanced customer experience
Nigeria’s indigenous telecommunications and digital services provider, Globacom, has disclosed ongoing efforts to guarantee enhanced customer experience for existing and...
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Airtel Unveils State-of-the-Art Retail Store to Redefine Customer Experience
Airtel Nigeria, as part its ongoing commitment to delivering a seamless and exceptional retail experience for its customers has launched...
9 Payment Service Bank Celebrates 2024 Customer Service Week with Impressive Activities
9 Payment Service Bank (9PSB), Nigeria's leading digital payment service bank dedicated to advancing financial inclusion, celebrated the 2024...
Adron Homes Reaffirms Commitment to Customer Satisfaction During 2024 Customer Service Week
Adron Homes and Properties, a leading real estate company, successfully celebrated Customer Service Week 2024 from Monday, October 7th to...
Zenith Bank Enhances Customer Online Experience with Revamped Digital Channels
Zenith Bank, one of Nigeria's foremost financial institutions, has successfully restored full operational services across its electronic transaction channels,...
Ecobank Nigeria Celebrates Customer Service Week, Reinforces Commitment to Service Excellence
Ecobank Nigeria has reaffirmed its dedication to exceptional customer service as it celebrates Customer Service Week. This international observance...
BetKing Leads the Evolution of Betting to Meet Customer Expectations in the Digital Age
Advancements in digital technology are changing the world, as we know it. Every industry and sector is impacted....
Credit Direct’s CD’LYMPICS: A Celebration of Team Spirit, Customer Connection, and Product Innovation through Sport
Credit Direct Finance Company Limited (Credit Direct), the consumer finance arm of FCMB Group Plc and one of Nigeria's leading...
Sterling Bank’s Technical Issues Spark Customer Outrage
Sterling Bank’s Technical Issues Spark Customer Outrage …Transactions Halt since 48 Hours Since September 2, 2024, Sterling Bank’s system has...
CUSTOMER LOST N2.8M KEPT IN HIS ACCOUNT TO FRAUDSTERS — ‘BECAUSE PALMPAY AGENTS WERE BUSY ’
Adetola Adewale Murisiku, an artisan resident in Lagos State, has narrated how the failure of PalmPay customer service agents to...
Interswitch and ACI Worldwide to Host Customer Engagement Events in Lagos and Nairobi
Following a recent signing ceremony in Miami, USA to mark an extension of their long-term partnership, Interswitch, one...
Stakeholders to Discuss Customer Service Experience at ACAMB Conference
The Association of Corporate Affairs Managers of Banks (ACAMB) is pleased to announce its third National Stakeholders’ Conference with...
Palmpay Staff Steals N2.6 Million from Customer
We reports that a staff of fintech company, Palmpay has been arrested for illegally moving a merchant’s...
FRAUD! Globus Bank Can’t Explain How N204,000 Left Customer’s Account
Ali Yunusa, a customer with Globus Bank and resident of Kano State, has narrated how N204,360.21 was deducted from his...
Unity Bank Customer Wins N1m in CashToken Rewards Promo
A Unity Bank customer, Mr. Musa Dayyabu, has emerged winner of One Million Naira in the ongoing cash reward Promo...
How Moniepoint MFB ‘Assisted’ Fraudsters To Steal Customer’s Money (VIDEO)
Source reports that digital bank merchant; Moniepoint MFB has sent one of its customers to a new year...
Fidelity Scores Big in KPMG Customer Experience Survey
In what has been termed the crowning glory of a successful year, leading financial institution -Fidelity Bank Plc -has...
Airtel Africa registers its 150 millionth customer
Airtel Africa has registered its 150 millionth customer. Airtel Africa is very proud to give millions of people access to...
9mobile Lights Up BNXN Abuja Concert With Unique Customer Experience
Nigeria’s youthful and customer-friendly network, 9mobile, lit up the concert of popular afro-fusion singer and 9mobile brand ambassador, Daniel Benson,...
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Rite Foods Limited Marks Customer Service Week with Greater Commitment to Innovative and Excellent Service
Rite Foods Limited, Nigeria's leading company in the Food and Beverage industry, celebrates this year's Customer Service Week (CSW) with...
9PSB Reaffirms Commitment to Excellent Customer Service
9 Payment Service Bank (9PSB), Nigeria’s foremost digital payment service bank focused on financial inclusion, has reaffirmed its unwavering commitment...
Polaris Bank celebrates customers and staff on Customer Service Week
Polaris Bank, in commemoration of the 2023 Customer Service Week, is celebrating its customers and staff for their patronage and...
Ecobank Remodels Branches For Enhanced Customer Experience And Service Delivery
Admiralty Way, Lekki; Ajose Adeogun, V.I; Maitama, Abuja; Aba Road, Port Harcourt and seven others already wear new look Ecobank...
TRIBUNAL FINES STANBIC IBTC N120M OVER CUSTOMER’S FAILED TRANSACTION
A Competition and Consumer Protection (CCP) tribunal sitting in Abuja has imposed a fine of N120 million on Stanbic IBTC...
Post No Debit: “Dead” Customer recants, thanks Polaris Bank for protecting his funds
A Polaris Bank customer Mr Anthony Olasele on Thursday, June 23, writing on his Twitter handle has, applauded the Bank...
How Customer’s N1.7 Billion Billion Fraudulently Stolen From Globus Bank
Globus Bank Limited, one of the new entrants into the Nigerian banking sector, led by Peter Amangbo as chairman and...
Driving Customer Satisfaction: How Fast Delivery Is Revolutionising E-Commerce
Think about a smartphone without fast internet connectivity, or a luxurious car without fuel, and you can begin to...
