NCC praises Glo’s customer complaint resolution record
The Nigerian Communications Commission (NCC), Nigeria’s telecommunications industry regulator, has commended Globacom for its outstanding performance in consumer complaint management...
customer
FCMB Faces ₦5bn Lawsuit Over Alleged Disclosure Of Customer’s Bank Statement
A customer has sued First City Monument Bank (FCMB) Ltd for N5 billion over the alleged unauthorised disclosure of...
Fatgbems Group takes customer appreciation to retail outlets across Lagos, Ogun and Oyo to Mark Customer Service Week
Fatgbems Group has commenced its 2026 Customer Service Week with a strong commitment to going beyond expectations and creating memorable...
Customer Service Week: Maida Urges NCC Staff to Put Consumers First
The Nigerian Communications Commission (NCC) has called on its staff to go the extra mile in delivering efficient, transparent and...
Customer Service Week: Airtel Africa commits to delivering unmatched customer experience
Airtel Africa has reiterated its commitment to delivering unmatched experience to its 183.5 million customers through continuous investment in its...
Polaris Bank Takes Customer Service to “The Extra Mile”
Polaris Bank is set to join organisations around the world in celebrating the 2026 Customer Service Week, holding from October...
Lawyer Threatens to Sue Opay Over Poor Customer Service, Account Statement Delay
We reports that a popular Nigerian lawyer has threatened to sue fintech giant Opay over the delay he has experienced...
FirstBank Wins Euromoney Awards As “Best Bank For Large Corporates, Customer Experience”
FirstBank, West Africa’s premier financial institution and leading provider of financial inclusion services, has been recognised as Nigeria’s Best...
Airtel Nigeria Expands Retail Footprint to Strengthen Customer Access Nationwide
Airtel Nigeria has strengthened its nationwide retail and distribution network as part of its continued investment in enhancing service delivery...
Outrage Erupts Over Palmpay’s Alleged Inaction on Customer’s ₦241,000 Erroneous Transfer
A mounting wave of public indignation has followed allegations against PalmPay, a fintech platform, regarding its management of a ₦241,000...
Glo Repackages Borrow Me Credit Service, Boosts Customer Connectivity
Globacom has repackaged its popular Borrow Me Credit service, reinforcing its commitment to keeping subscribers connected even when they run out...
Customer Slams N50m Suit On Opay Over Unlawful Freezing Of Account
Opay Digital Service Limited has been dragged before a Federal High Court in Lagos by one of its customers, Moses...
Ecobank Nigeria to Host Customer Forum on Strengthening Regional Integration for Economic Transformation
...Dr. Yemi Kale, Group Chief Economist & Managing Director, Research and Trade Intelligence – African Export-Import Bank (Afreximbank), to Deliver...
Moniepoint Holds On to UBA Customer’s N1.67m for 16 Months
Moniepoint, a fintech company in Nigeria, has continued to hold on to the N1,675,000 that Uchenna Akpa, an Anambra State-based...
SUNU Health Clinches “Most Customer-Focused Health Insurance Company of the Year” Award
As a dominant player in the Nigerian Health Maintenance Organisation (HMO) landscape, SUNU Health Nigeria Limited officially clinched the prestigious...
FirstBank Introduces Vybe Hub to Elevate Customer Experiences for DecemberIssaVybe
By Bolaji Israel Seth Godin, an American author, entrepreneur and one of the world’s most influential business thinkers said “A...
Black Friday Fiesta: Infinix Rewards Customer with Electric Scooter in Ongoing Campaign
The excitement of the Infinix Black Friday Fiesta 2025 reached a new high on Thursday, as Infinix officially presented an...
Access Bank Plc’s Former Staff Arraigned By The EFCC Over An Alleged Diversion Of Customer’s $510,000
Obinna. The Enugu State Zonal Directorate of the Economic and Financial Crimes Commission, EFCC has arraigned one Obinna Nwaobi,...
EFCC Arraigns Ex-Access Bank Staff For Alleged Diversion Of Customer’s $510,000
The Enugu Zonal Directorate of the Economic and Financial Crimes Commission (EFCC) on Thursday, November 13, 2025, arraigned Obinna...
NB Plc Reaffirms Commitment to Excellence, Partnership, Customer Satisfaction
Nigerian Breweries Plc, Nigeria’s foremost brewing company, has reaffirmed its unwavering commitment to enhancing customer satisfaction and deepening...
Polaris Bank Reinforces Commitment to Exceptional Customer Experience at Global Trade Forum in Ibadan
Polaris Bank has reaffirmed its commitment to delivering exceptional customer experience through deeper engagement and partnership with its clients....
Polaris Bank Wraps Up 2025 Customer Service Week with Renewed Commitment to Customer Satisfaction
Polaris Bank has restated its dedication to delivering exceptional customer experience as it successfully concluded activities marking the 2025 edition...
Customer Service Week: Glo Reaffirms Commitment to Excellence
Technology company, Globacom, has observed the 2025 Customer Service Week with a restatement of its commitment to excellent service...
2025: UBA Flags Off Customer Service Week With Theme “Mission Possible”
United Bank for Africa (UBA) Plc, Africa’s Global Bank, has officially launched its 2025 Customer Service Week celebrations...
Polaris Bank Reaffirms Commitment to Service Excellence as Customer Service Week Kicks Off
Polaris Bank has reaffirmed its unwavering commitment to deepen delivery of exceptional customer experiences as it joins institutions across the...
Painter Nabbed For Kidnapping Customer’s Seven-year-old Son In Lagos
A 32-year-old painter, Chigozie Clement, has been arrested by operatives of the Lagos State Police Command for allegedly...
