EFCC Arrest 2 Bankers and Others For Stealing N20m From Customer’s Account
The Economic and Financial Crimes Commission has arraigned two bankers, Freeman Austin Jacob and Umar Abdullahi and two...
customer
Customer Cries Out After Polaris Bank Claims He’s Dead, Freezes Millions Of Naira In His Account
Polaris Bank Claims Customer Is Dead, Freezes Millions Of Naira In His Account. A customer, Olasele Anthony, has raised an...
Polaris Bank Denies Declaring Customer, Anthony Olasele Dead, Blames Court
Nigerian commercial bank, Polaris Bank has said that it placed a Post-No-Debit (PND) on the account of its customer, Anthony...
KPMG Customer Experience Survey lists Polaris Bank as the Most Improved Retail Bank
The 2022 KPMG Nigeria Banking Industry Customer Experience survey result listed Polaris Bank 'as the most improved Bank under retail...
Confam Collabo: Partnership Enhancing Nigerian Customer Experience
In recent times, collaboration has emerged as the new buzzword in the business landscape, replacing the outdated competitive mindset....
Seven-Up Bottling Company & Eat ‘N’ Go Africa Announce Customer-centric Partnership
From Left: Assad Khamis, General Manager Sales, Seven Up Bottling Company (SBC); Mariam Busari, Marketing Manager, Domino's Pizza; Ziad Maalouf,...
Bank Manager Orders Guards to Strip, Beat Customer Over New Naira Notes in Kaduna
Treasure Samuel, a Kaduna-based content writer, has narrated how the manager of an Access Bank branch in Kafanchan ordered guards...
FCMB Restricts Customer’s Account For 4 Years
Denayin Michael Oluwaseun has told FIJ how First City Monument Bank (FCMB) restricted his account over alleged fraudulent links they...
MTNers Celebrate Customer Service Week in Style
MTN Nigeria joined the world to celebrate the annual Customer Service Week from October 3 - October 7, 2022. Like...
Customer Service Week: 9PSB Unveils Its Customer Service Centre
9 Payment Service Bank (9PSB), Nigeria’s foremost digital payment service bank focused on financial inclusion has unveiled its Customer Service...
CSW: Unity Bank Bags CBN Award on Customer Complaints Resolutions, Restates Commitment to Excellent Service Delivery
Retail lender, Unity Bank Plc has received an Award of Recognition for emerging as the “Best Bank in Customer Complaint...
FIRSTBANK COMMEMORATES 2022 CUSTOMER SERVICE WEEK
First Bank of Nigeria Limited, Nigeria’s premier and leading financial inclusion services provider has announced its commemoration of the 2022...
Customer Service Week: Ecobank Celebrate Customers’ Loyalty, Assures Of Sustained Excellent Service Delivery
The Managing Director, Ecobank Nigeria, Bolaji Lawal has lauded the bank’s customers over their continued patronage and dedication to the brand, assuring that...
#AccessBank renews commitment to customer education, satisfaction
#AccessBank renews commitment to customer #education, satisfaction …announces revised customer complaint channels Driven by its promise to deliver unrivalled customer...
MyGOtvApp, Model For Improved Customer Experience
Customer service is an essential component of any business, as the satisfaction of every customer remains paramount to every...
WEMA BANK SET TO ADDRESS CUSTOMER NEEDS THROUGH NEW INITIATIVES
Wema Bank, one of Nigeria’s foremost bank has recently embarked on a number of schemes aimed at addressing the demands...
